Mahsa Ledger

Director Product Adoption Customer Success at Prophix

Mahsa Ledger has extensive work experience in various roles and industries. Mahsa started their career in 2003 as an Underwriter at Elliott Special Risks LP, where they worked until 2010. Mahsa then joined Groupassur as an Underwriter from 2010 to 2011. Following this, they served as the Director at Delphi Professional Underwriters, A Division of Groupassur Inc. from 2010 to 2011. Mahsa later joined Creechurch International Underwriters as a Senior Underwriter from 2012 to 2014.

In 2014, Mahsa joined PointClickCare, where they held multiple positions. Mahsa initially worked as the Director of Sales Enablement from 2016 to 2018, responsible for developing and executing sales readiness plans for new product offerings and facilitating knowledge sharing within the sales team. Mahsa then took on the role of Director of Strategic Projects from 2014 to 2020, overseeing various enterprise initiatives and leading projects such as developing a new academic program and a pricing and packaging initiative.

From 2018 to 2020, they worked as a Business Process Manager at PointClickCare, focusing on operational projects and supporting cross-functional teams.

In 2019, Mahsa founded CreativeMe Stories, where they currently serve as the Founder. Lastly, they are currently employed at Prophix as the Director of Product Adoption Customer Success, starting in 2024.

Overall, Mahsa's experience spans across leadership roles, project management, sales enablement, underwriting, and entrepreneurship.

Mahsa Ledger obtained a Lean Six Sigma Certification from Villanova University in 2018. Mahsa completed their Bachelor of Arts Honors degree at McMaster University from 1999 to 2003. Additionally, Mahsa earned a C.I.P. degree from the Insurance Institute of Canada.

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Previous companies

PointClickCare logo

Timeline

  • Director Product Adoption Customer Success

    January, 2024 - present

  • Senior Manager, Product Adoption

    January, 2023

  • Manager, Product Adoption

    November, 2020

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