William T.

William T. has extensive experience in technical support and systems analysis, with a career spanning from 2005 to the present. Currently serving as a Cloud Technical Specialist at Prophix Software since March 2015, William has held multiple technical roles, including Senior Product Technical Specialist and Product Technical Specialist. Prior experience includes working as a Client Support Engineer at Uptime Software, providing support across various operating systems and databases, and as a Senior System/Technical Analyst at Tucows, where troubleshooting and technical issue resolution were key responsibilities. William also worked as a Senior Platypus Software Support Analyst, focusing on client application issues and database management. Earlier roles included IT Store Support Analyst at SAAN Stores Ltd., where William organized support issues and provided coaching to colleagues. Educational credentials include a degree in Business Computer Systems from Seneca Polytechnic and a previous qualification in Digital Media Technical Production.