Yi L.

Yi L. has a diverse work experience in the technology and marketing industry. Most recently, Yi served as the Director of Marketing Operations at Prophix, where they were responsible for designing and implementing marketing automation strategies, maintaining a clean contact database, and supporting sales teams with account territory planning. Prior to that, Yi worked at MarketOne International as a Technology Strategist, where they led technology adoption and developed project plans for clients. Yi also served as a Marketing Automation Manager at MRM//McCann, managing lead nurturing programs and providing expertise in marketing automation. Before that, they held various roles at Eloqua, including Technical Team Lead, Technical Trainer, Technical Team Lead - APAC, Senior Technical Analyst, and Associate Technical Support Analyst. In these roles, Yi was involved in various aspects of technical support, training, and account escalations. Prior to that, Yi worked as a Support Specialist at The Reynolds and Reynolds Company, providing customer support and ensuring user satisfaction.

Yi L. completed a Bachelor of Arts (B.A.) degree in Digital Enterprise Management from the University of Toronto between 2007 and 2012. During the same period, they also obtained a Certificate in Digital Communication and Media/Multimedia from Sheridan College. Additionally, Yi L. has several certifications in various fields, including Adobe Certified Professional - Marketo Engage Business Practitioner, HubSpot Marketing Software, Revenue Operations, Salesforce Certified Administrator (SCA), Account-Based Experience (ABX) Certification, Certified Scrum Master, Eloqua Master, Salesforce Certified Marketing Cloud Consultant, and Salesforce Marketing Cloud Email Specialist.