Franklin Hesson

Franklin Hesson is a Senior Systems Engineer at ProPoint. Franklin has over 17 years of experience as a Technical Engineer. Franklin has worked at Parallel Technologies, Inc. since February 2004.

Franklin Hesson has a degree in Network Operations and Security from Western Governors University and a degree in Information Technology from Wright State University. Franklin also has certification from AXELOS Global Best Practice in ITIL Foundation Level, LinkedIn in Putting ITIL Into Practice: Applying ITIL 4 Foundation Concepts, CompTIA in CompTIA A+, and Mitel in Mitel Advanced VoIP.

They work with Katy Reilly - Remote Support Technician, Kyle Robbins - Senior Systems Engineer, K12 Education, and Josh Thorn - Client Support Engineer. Their manager is Jason Drake, VP, Engineering.