Don Dang is an experienced IT professional with a strong background in systems administration and support. Currently serving as a System Administrator at PROS since October 2019, Don specializes in supporting SaaS infrastructures and resolving core environment issues. Previous roles include Systems Professional at Meriplex Communications, where tier 3 support was provided, and Systems Engineer at I.T. Works, focusing on server environment resolutions. Don has also held the position of IT System Administrator at Athlon Solutions, overseeing help desk escalation and intern training, as well as serving as an IT Technician at Miller Managed Technical Services, and an IT Client Services Analyst at Nalco Champion. Don holds a Bachelor's degree in Computer and Information Sciences and Support Services from the University of Houston-Downtown and has a foundational education from Lone Star College-CyFair.
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