Robert Fowler

Robert Fowler is an experienced professional currently serving as the Director of Customer Experience & Engagement at PROS since January 2013. In this role, Fowler is responsible for developing and executing strategies to optimize platform capabilities and enhance customer outcomes through best practices in pricing and selling. Notable achievements include building a resource team to establish best practices, leading initiatives that reduced implementation time by over 40%, and innovating product roadmap shifts for improved self-service. Previous roles at PROS included Senior Manager and Manager of Professional Services, where Fowler managed teams, achieved high billable utilization, and developed impactful pricing solutions for large-scale clients. An earlier career began with JB Hunt Transport Services, and educational qualifications include a Bachelor of Science in Business Administration with a focus on Information Systems and Accounting from the University of Arkansas.