Shawn Cooley

Shawn Cooley is a seasoned professional with extensive experience in information security compliance, currently serving as a Senior Information Security Compliance Analyst at PROS since October 2005. Responsibilities include developing and implementing business processes and documentation protocols to ensure compliance with security policies, overseeing the onboarding of contractors, and managing Security Awareness Training. Previous roles at PROS include Governance Analyst and Project Analyst, where tasks involved collaboration across departments and support for operational functions. Earlier experience at AT&T as a Senior Customer Contact Associate and Front Desk Coordinator contributed to foundational skills in customer service and administrative coordination. Shawn Cooley holds educational credentials from Houston Community College.