Xiaoxu Chen

Xiaoxu (Claire) Chen is a seasoned professional with a background in technical consulting, project management, and product quality analysis. Currently serving as a Senior Technical Consultant and Project Manager at PROS, Xiaoxu is responsible for Engineering Success Metrics and coordinating the Incident Response Framework. Previously, at EveryMundo, Xiaoxu held several leadership roles, including Head of Product Quality Tracking & Analysis, where responsibilities included overseeing product quality metrics and leading post-mortem reviews to optimize processes. Other experience includes positions at Lufthansa Cargo AG and Embry-Riddle Aeronautical University, focusing on key account management and research assistance. Xiaoxu holds a Master’s degree in Business Administration from Embry-Riddle Aeronautical University and a Bachelor's degree in Industrial Engineering from Nanjing University of Aeronautics and Astronautics.