The Customer Experience Team at Prose is dedicated to ensuring that every customer feels valued and understood throughout their hair care journey. They focus on enhancing customer satisfaction by managing communications, training, and lifecycle marketing strategies to improve engagement and retention. By analyzing customer feedback and experience metrics, the team collaborates to refine product offerings and services, ensuring that each individual's unique hair care needs are met.
Carissa Brtalik
Customer Experience Manager
Emily Jung
Email Marketing Manager
Jeannae Zuloaga
Customer Experience Manager
Kajol Surani
Senior Lifecycle Marketing Ass...
Leslie MacLang
CX Communications & Training M...
Ludovica de Loria
Director Of Lifecycle & Martec...
Margot Sidman
Director Of Acquisition Market...
Max-Antoine Bonnet
Senior Lifecycle Associate
Talia Oliveras
CX Formula Satisfaction Manage...