ProServ is a regional business process management and technology advisory firm helping organizations understand, govern, improve, and continuously optimize how work is performed.

Established in 2003 and headquartered in Masdar City, Abu Dhabi, ProServ serves organizations across the Middle East, with particular experience in banking and financial services, ports and logistics, telecommunications, government, and industrial enterprises.

We combine consulting expertise, implementation services, and leading technologies to help clients:
• Establish enterprise process architecture and governance.
• Transform disconnected SOPs and procedures into a controlled digital repository.
• Discover how processes are actually performed using process mining.
• Identify bottlenecks, delays, rework, compliance exposure, and improvement opportunities.
• Model, simulate, and optimize critical business processes.
• Connect processes with roles, systems, risks, controls, policies, and performance measures.
• Strengthen operational resilience and support strategy execution.

ProServ is a long-standing iGrafx partner in the Middle East. Through the iGrafx Process Intelligence platform, we help organizations move beyond documenting processes to establishing measurable, governed, and continuously improving operations.

Our objective is simple: turn process knowledge into operational visibility, informed decisions, and sustainable business performance.
Visit www.i-proserv.com to learn more or contact us to arrange a focused discussion or demonstration.






ProServ - Business Process Intelligence

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ProServ - Business Process Intelligence

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Teams

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