Matt J. is a ServiceNow Programme Lead and Interim Transformation Consultant with over 20 years of experience in IT service management. Currently, they serve as a Service Management Consultant at Great Western IT Ltd and as a ServiceNow Programme Lead at Proservartner. In 2024, Matt worked as a ServiceNow Workstream Lead at SSE plc and as a ServiceNow Lead Project Manager at Brenntag. Their early career involved various roles, such as IT Service Manager and Business Analyst, across organizations like EDS/HP and Barclays Bank International. Matt is also the founder of GWIT, known for maintaining a calm focus during complex change processes.
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