Lina Smith

Lina Smith is a seasoned professional in customer success management with extensive experience across various industries. Currently serving as the Senior Manager of Customer Success at ProShop ERP since December 2024, Lina previously held the position of Director of Customer Success and Support at MediaValet, where strategic leadership focused on enhancing product adoption and customer experience for enterprise clients. Lina's career includes roles at Alida, PressReader, and TELUS Business Solutions, with a strong emphasis on building high-performing teams, managing substantial accounts, and fostering positive customer relationships, leading to improved business outcomes. Lina holds a Bachelor of Applied Science in Communication and Media Studies from Simon Fraser University and completed a University Transfer Program in Mass Communication at Columbia College, Vancouver.