Daniel S.

Daniel S. is a seasoned professional with extensive experience in customer retention, quality assurance, and financial management across various industries. Currently serving as a Senior Retention Specialist at ProSites since July 2019, Daniel focuses on reducing churn and driving revenue growth within a high-volume environment, utilizing products such as SEO, PPC, and Facebook Advertising, along with Salesforce CRM and Five9 systems. Previous roles include Quality Assurance and Customer Experience Specialist at TYT Network, where Daniel contributed to enhancing user engagement for a platform with significant viewership. Daniel's background also includes leadership positions at Promote as Customer Retention Team Lead, as well as experience in customer success and general management in fast-paced environments. Daniel holds a degree in Journalism with a focus on Advertising from the University of Colorado Boulder.