Prosodica provides an enterprise-grade voice and speech analytics engine that businesses use to gain deep insights into customer experiences, employee engagement, and customer satisfaction. Using state of the art artificial intelligence, the engine automatically tags, classifies, and scores every customer conversation to drive interactive data visualizations that identify operational areas of risk tying them to specific processes or workgroups for actionable remediation. Prosodica democratizes data providing customer experience analysis and call scoring to all levels of the organization from executives to the front-line where the system provides personalized coaching advice to representatives following every conversation.

Call Center

Software

Prosodica

Prosodica's headquarters in Boston, MA, United States

Mariano Tan

Sarah Swartz

Neil Milsted

Kate Carlson

This department focuses on analyzing and interpreting complex data sets to drive informed business decisions.

Data Analytics

This department is responsible for defining product strategy, gathering requirements, and overseeing the development and launch of products.

Prosodica

Org chart

Teams

Data Analytics

Product Management

Offices

Prosodica

Org chart

Teams

Data Analytics

Product Management

Offices

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