Duncan Rutishauser

Duncan Rutishauser is a Senior Service Design at Prospa, where Duncan works on discovering, defining, and implementing product experiences to help small businesses thrive. Prior to Prospa, Duncan has held roles such as Customer Experience Designer at icare NSW and Experience Design Lead at Academy Xi. With a background in industrial design, Duncan has also worked at companies like WAVE.Design and Chappelli Cycles, focusing on service innovation and improving customer experiences. Overall, Duncan's expertise lies in service design, customer experience, and industrial design.