Jason S.

Jason S. has accumulated a wealth of experience in technical and customer support roles over the years. Starting as a Technical Analyst at Logica in 1994, they progressed to roles such as Senior Systems Engineer at CSG International, Technical Services Manager at Comverse Technology, and Technical Support Manager at Citrix. Jason also served as a Technical Incident Manager at Fluent Commerce and Support Manager at Metamako/Arista Networks before taking on the role of Head Of Customer Support at Protecht Group in 2019. Throughout their career, Jason has demonstrated strong leadership skills, managing teams, handling critical customer accounts, and ensuring delivery of superior-level service.

Jason S. obtained a Bachelor's degree in Electronics and Communications Engineering (BSECE) from De La Salle University in 1988. Jason later pursued a Master's degree in Computer Applications (MCA) from the same university, graduating in 2003. Jason also holds various certifications, including ITIL Foundation Certificate in IT Service Management, Citrix Certified Sales Professional, and a First Aid certification obtained in October 2010.