Chad J. M. is the Director of Field Delivery, North America at Protegrity, where they lead a team supporting multi-tenant SaaS implementations. With over a year in this role, Chad ensures client satisfaction through resource planning and execution of statements of work. Previously, Chad served nearly eight years as a Service Delivery Manager at Entrega, and has also held the position of Branch Manager at Flagstar Bank from 2011 to 2016. Currently pursuing a Bachelor of Science in Mathematics and Computer Science at Lawrence Technological University, Chad's expertise is enhanced by certifications in SAFe Product Management and ScrumMaster frameworks.
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