Wendy Chiou

Wendy Chiou is a Senior Manager of Global Operations at Protegrity, where leadership involves delivering business and customer value through operational excellence. With substantial experience in managing and optimizing processes, Wendy has successfully implemented initiatives such as a Customer Experience program that enhanced customer satisfaction metrics significantly. Previous roles include Manager of GTM Operations, where Wendy established high-performance processes yielding 100% on-time completion rates and launched an interactive Partner Portal, and Global Sales Operations Project Manager, focusing on Salesforce projects that greatly improved operational efficiency. Wendy's career began with support roles at Indeed.com and InfoValue Computing, showcasing skills in sales operations and marketing. Currently pursuing a Certificate in Strategy Execution from Harvard Business School Online, Wendy holds a Bachelor of Arts from the University of Connecticut.