Oya T.

Oya T. is a seasoned professional with extensive experience in the hospitality industry, currently serving as the Digital Transformation Director at Protel since January 2013. Oya has held various roles, including Senior Operations Manager, Process Development and Project Manager, and Quality Management Supervisor, focusing on improving customer services, reviewing and designing processes, and enhancing training content for employees and customers. Prior experience spans from January 2002 to December 2012 in frontline positions at prominent hotels such as Taba Luxury Suites & Hotel and Sheraton Hotel Ataköy, where Oya implemented front office procedures and managed staff schedules. Oya's educational background includes studies at Boğaziçi University, Twin London, and a high school diploma in Hospitality Administration/Management from Eresin Anatolian High School, with ongoing studies at Aston American University since 2017.