Panos P.

Panos P. is a Service Desk Manager at Protera, where they manage daily operations and ensure adherence to service level agreements. Previously, Panos held various positions in the IT sector, including Service Desk Lead at COSMOTE and Service Desk Analyst at T-Mobile. They hold a Master's Degree in Advanced Software Engineering from The University of Sheffield and a Bachelor's in Computing from the University of East London. With a diverse background in customer support and team management, Panos has demonstrated a commitment to improving service quality and operational efficiency throughout their career.