AG

Alfonso González

Service Delivery Manager

Alfonso González is a seasoned professional with extensive experience in service delivery management, project management, and product development, primarily in the telecommunications and technology sectors. Currently serving as the Service Delivery Manager at Protime since March 2025, Alfonso leads end-to-end SaaS implementation projects, focusing on Time & Attendance solutions integrated with payroll. Prior roles include managing device portfolios and pricing strategies at Orange España, as well as overseeing Direct Carrier Billing product developments. With a history of improving service quality and operational efficiency at simyo España, and a background in network planning and project development at Amena and Altran, Alfonso holds an Executive MBA from ESIC Business & Marketing School and dual Master's degrees in IT and Telco Management from Universidad Politécnica de Madrid.

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