Mandy Reed

Mandy Reed serves as the Onboarding Supervisor and Training Lead at Protocall Services, Inc. since January 2022, where responsibilities include leading classroom training and developing training materials. Previous roles at Protocall include Mentor, coaching new crisis counselors and creating training resources, as well as Crisis Counselor and Script Writer for WellTrack Boost, contributing to script development for various video series. Prior experience includes working as an Insurance Agent at Bloom Insurance from November 2020 to January 2021. Mandy Reed holds a degree in Meaningful Game Research and Design, Game and Interactive Media Design from Indiana University Bloomington, earned in December 2018.