Faizal Pathan has a strong background in recruitment and customer service, with experience spanning from 2018 to the present. Currently serving as a Senior Recruiter at IMS People Possible and Protocol Education since April 2025, Faizal previously held the position of Senior Recruiter and Team Lead at IMS Group from January 2023 to September 2024, managing the full recruitment life cycle and posting jobs on LinkedIn. Prior to that, Faizal worked as a Senior Recruiter at Motion Recruitment from October 2021 to February 2024, and as a Customer Service Associate and Team Leader at Tech Mahindra from January 2018 to January 2019, where responsibilities included managing key performance indicators and ensuring customer satisfaction. Educational qualifications include a Bachelor of Technology from SAL College of Engineering and a High School Diploma from Seventh Day Adventist Higher Secondary School.
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