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Heather Erb

Customer Service Specialist at ProVia

Heather Erb has an extensive background in customer service and sales, currently serving as a Customer Service Specialist at ProVia since November 2018. Prior to this role, Heather worked at The Designer Stone Company as a Customer Service and Sales Representative from February 2015 to November 2018. Heather also has experience in sales with Melaleuca: The Wellness Company. Educationally, Heather Erb earned an Associate's degree in Business Management from Kent State University at Tuscarawas between 1991 and 1993.

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Gnadenhutten, United States

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ProVia

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ProVia is a leading manufacturer of professional-class entry doors, storm doors, patio doors, windows, vinyl siding, manufactured stone and metal roofing. The professional-class designation reflects the company’s high level of quality, service and customization – in fact, remodelers ranked ProVia’s windows #1 in the market for quality. Professionals also appreciate ProVia’s unique ability to customize many products as needed. Equally important is the personalized treatment they receive after an order is placed or the product is installed. While many of ProVia’s manufacturing processes are state-of-the-art, human craftsmanship is also involved, to ensure product quality and high-end aesthetics. ProVia’s mission is “to serve, by caring for details in ways others won’t.” Each employee continually strives to put these words into action by providing unmatched quality and service, every day. ProVia.com