ProVia is a leading manufacturer of professional-class entry doors, storm doors, patio doors, windows, vinyl siding, manufactured stone and metal roofing. The professional-class designation reflects the company’s high level of quality, service and customization – in fact, remodelers ranked ProVia’s windows #1 in the market for quality. Professionals also appreciate ProVia’s unique ability to customize many products as needed. Equally important is the personalized treatment they receive after an order is placed or the product is installed. While many of ProVia’s manufacturing processes are state-of-the-art, human craftsmanship is also involved, to ensure product quality and high-end aesthetics. ProVia’s mission is “to serve, by caring for details in ways others won’t.” Each employee continually strives to put these words into action by providing unmatched quality and service, every day. ProVia.com

Building Supplies

Construction

Manufacturing

ProVia

ProVia's headquarters in Sugarcreek, OH, United States

This department handles all inquiries and issues related to customer service and support.

Customer Support

The Sales and Account Management team at ProVia is dedicated to building and maintaining strong relationships with customers, ensuring they receive exceptional service and support throughout the sales process. This team collaborates closely with clients to understand their needs, offer personalized product solutions, and facilitate after-sale care, all while promoting ProVia's high-quality, customizable offerings. Their expertise spans various product lines, including entry doors, windows, and metal roofing, helping to position ProVia as a trusted partner in the industry.

Sales and Account Management

The Product Development and Design team at ProVia is responsible for creating innovative and aesthetically pleasing products that align with the company's quality standards and customization capabilities. This team collaborates across various disciplines, including product management, design engineering, and marketing, to ensure that each product not only meets functional requirements but also enhances the user experience. By leveraging market insights and trends, they work to develop new offerings and improve existing ones, ultimately supporting ProVia's mission of unmatched quality and service.

Product Development and Design

The Customer Experience and Support team at ProVia is dedicated to ensuring exceptional service and product satisfaction for clients, from the initial order through installation and beyond. This team focuses on personalized customer interactions, addressing inquiries and resolving issues promptly, while also gathering feedback to enhance product quality and service standards. By embodying ProVia’s mission to care for details, they strive to create a seamless customer journey that reflects the company’s commitment to excellence.

Customer Experience and Support

This department is responsible for overseeing client relationships and ensuring customer satisfaction.

Account Management

This department focuses on overseeing and enhancing the manufacturing processes and engineering solutions to ensure efficient production.

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Other teams

Sales and Account Management

Product Development and Design

Customer Experience and Support

Account Management

Manufacturing Department