Providence Mutual offers our policyholders the benefits of a secure mutual company and an unwavering commitment to protecting their most important assets. Our success is a reflection on our employees who understand the value of each policyholder and place an emphasis on personalized claims, underwriting and customer service.

Insurance

Providence Mutual

Providence Mutual's headquarters in Warwick, RI, United States

Michele L. Streton

Franco Diduca

Lisa Hatch

Bill Donovan

The Underwriting Team at Providence Mutual is responsible for evaluating and assessing risks associated with insurance applications, ensuring that policyholders receive appropriate coverage tailored to their needs. Through a combination of expertise in personal and commercial lines, team members analyze data, determine pricing, and enforce underwriting guidelines to maintain the company's commitment to protecting assets while fostering strong relationships with policyholders.

Underwriting Team

The Data and Reporting Team at Providence Mutual is responsible for collecting, analyzing, and interpreting data to support informed decision-making across the organization. They develop and maintain SQL-based reports, manage databases, and provide analytical insights that enhance underwriting and claims processes. This team plays a crucial role in ensuring that the company operates efficiently while delivering personalized service to policyholders.

Data and Reporting Team

The Claims Team at Providence Mutual is dedicated to managing and processing insurance claims with a focus on promptness and accuracy. This team, comprising representatives and specialists, works collaboratively to evaluate claims, assess damages, and ensure policyholders receive the benefits they are entitled to, all while providing exceptional customer service and support throughout the claims process.

Claims Team

The Business Development team at Providence Mutual is responsible for driving growth by identifying new market opportunities and building strategic partnerships. They focus on enhancing the company's reach through innovative marketing strategies, maintaining relationships with existing clients, and ensuring that the value of personalized service is communicated effectively to potential policyholders. Their efforts contribute to the overall success and sustainability of the mutual company model.

Business Development

The Development and Support Team at Providence Mutual is responsible for creating and maintaining efficient rating applications that enhance the underwriting process. This team also provides technical expertise and operational support related to contracts and licensing, ensuring compliance and smooth workflow. Additionally, they prioritize outstanding customer service by addressing policyholder inquiries and concerns, fostering a personalized experience for all clients.

Development and Support Team

The Leadership Team at Providence Mutual is responsible for setting the strategic direction of the company, ensuring alignment across underwriting, claims, and customer service operations. They work collaboratively to foster a culture of excellence and innovation, driving initiatives that enhance policyholder satisfaction and operational efficiency. Their leadership guides the organization in fulfilling its mission to protect invaluable assets while promoting a personalized approach to service.

Providence Mutual

Org chart

Teams

Underwriting Team

Data and Reporting Team

Claims Team

Business Development

Development and Support Team

Leadership Team

Offices

Providence Mutual

Org chart

Teams

Underwriting Team

Data and Reporting Team

Claims Team

Business Development

Development and Support Team

Leadership Team

Offices

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