Provident Financial Group (PFG) is a FTSE 250 company listed on the London Stock Exchange; a specialist lender for the 12 million UK adults not served by mainstream credit companies.

Finance

Provident Financial Group

Provident Financial Group's headquarters in United Kingdom

Rachel Young

Kenny Stillwell

Paul Croft

Richard King

Julia Ballew

Elizabeth Orr

Karl Ashford

Andrew Tate

John Newton

Ray Jones

Aftab Ahmad

Garry Manser

Angela Taylor

Mark Careford

Paul Doyle

Ryan Bell

Rachel Loughlin Fcca

Paul Cornthwaite

Ian Beattie

Laura Hylands

Lee Paton

Martyn Crossley

Jamie Crookes

Damion Greenwood

Kyle Morgan

Robert Flynn

Jeff Page

Andrew Dorgan

Mark Horner

Deborah Constable

Charles McGuigan

Laura Healy

Dan Howarth

Amanda Gilbert

Weidong Peng

Michael Korendowych

Katie Batch

Adam Craig

Patrick Snowball

Angela Knight

Graham Lindsay

Margot James

Paul Hewitt

Elizabeth Chambers

Andrea Blance

The Human Resources and Administrative Support team at Provident Financial Group is dedicated to fostering a positive workplace culture and ensuring effective talent management. They handle recruitment, employee development, compliance, and administrative oversight, while also supporting leadership in strategic HR initiatives to enhance organizational performance and align with the company's objectives.

Human Resources and Administrative Support

The Risk Management and Compliance team at Provident Financial Group is responsible for identifying, assessing, and mitigating risks associated with the company’s lending activities. They ensure adherence to regulatory requirements and company policies while safeguarding information security and promoting a culture of compliance. Through rigorous audits and quality assurance practices, the team aims to enhance operational resilience and protect the interests of both the business and its customers.

Risk Management and Compliance

The Information Technology and Development team at Provident Financial Group focuses on enhancing and maintaining the company's core technology infrastructure and applications. They drive innovation by developing solutions that improve service delivery and cybersecurity, ensuring seamless access to financial services for underserved UK adults. This team collaborates on transformative projects, optimizing operational efficiency and safeguarding sensitive data.

Information Technology and Development

The Customer Experience Team at Provident Financial Group is dedicated to enhancing the overall satisfaction and engagement of clients underserved by traditional credit providers. They focus on understanding customer needs, streamlining communication through the contact center, and fostering strong relationships to ensure exceptional service delivery and support. The team collaborates to implement best practices, address feedback, and create a seamless experience for all clients.

Customer Experience Team

The Data and Analytics team at Provident Financial Group leverages advanced analytics and decision science to enhance lending strategies and optimize customer experiences for underserved UK adults. They analyze data to inform product development, drive performance insights, and ensure robust data governance, enabling PFG to make informed, data-driven decisions that support its mission of providing accessible credit solutions.

Data and Analytics

The Financial Planning and Analysis team at Provident Financial Group is responsible for budgeting, forecasting, and financial performance analysis to drive informed decision-making. They collaborate closely with various departments to assess financial strategies, ensure compliance with reporting standards, and provide insights that align with the company's mission of serving underserved UK adults. This team plays a pivotal role in guiding the financial direction of the company while supporting its growth objectives.

Financial Planning and Analysis

Provident Financial Group

Org chart

Board & advisors

Teams

Human Resources and Administrative Support

Risk Management and Compliance

Information Technology and Development

Customer Experience Team

Data and Analytics

Financial Planning and Analysis

Offices

Provident Financial Group

Org chart

Board & advisors

Teams

Human Resources and Administrative Support

Risk Management and Compliance

Information Technology and Development

Customer Experience Team

Data and Analytics

Financial Planning and Analysis

Offices

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