Stephen Kidd

Stephen Kidd is a seasoned professional with 37 years of experience in the Banking and Finance industry, currently serving as the Quality, Risk and Assurance Lead at Provider Choice. Stephen has specialized in complex dispute resolution, assisting customers in financial hardship, and managing operational risk. Over the years, Stephen has led and developed teams for more than three decades to ensure high-quality service delivery and a positive work environment. Their previous roles include significant positions at Commonwealth Bank, CommInsure, and All Disability Plan Management, where they effectively managed risk and compliance initiatives.