Mark M.

Mark M. is a knowledgeable System Engineer at ProviNET Solutions with a diverse range of experience in technical support and engineering roles. Since September 2013, Mark M. has managed break-fix tickets, created documentation, installed and configured VMWare, and handled Active Directory, DFS, and DNS, along with managing backups using Veeam and Backup Exec. Previous roles include Field Technician responsibilities such as imaging computers and troubleshooting hardware, as well as serving as a Second Level Technician at Systemax and providing technical support at ARI Services Europe for CCTV and DSL broadband customers. Earlier experience includes serving as Lead Technician and Senior Computer Technician at Dell, focusing on training, escalation of technical issues, and hardware diagnostics. Mark M. holds a T4 Certificate of Diploma in Electronic Engineering from Limerick Institute of Technology and has further education from Mannix College and HSI Limerick Business School.