Heather Bourdaux is an AI product leader and technology innovation strategist currently serving as a Senior Delivery Consultant at Provoke Solutions, where they lead enterprise digital transformation and product delivery. Previously, Heather co-founded and led ProdOps, a generative-AI powered tool aimed at enhancing product operations. Their past roles include directing multiple high-value portfolios at Macy's, where they significantly contributed to digital business growth and customer experience enhancement. Heather has extensive experience in AI product strategy and enterprise technology transformation, consistently delivering exceptional results throughout their career.
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