Prox builds AI technical support specialists for manufacturers of complex physical products.

every product you ship comes with questions.
which model fits my needs? which part fits my exact configuration? how do I install this? why isn't it working? 

the answers exist -- scattered across manuals, spec sheets, installation guides, warranty docs, support tickets, and the heads of your senior techs. we compile all of it into a product knowledge graph. every fact linked to its source. specs versioned over time. product hierarchies that hold up under a complex question. 

then we put specialist agents on top.
> chat widget on your website
> dealer tablets at the showroom floor
> QR codes on the physical product
> customer phones and chat
> voice calls

one product brain. every surface your customer touches.

Backed by Y Combinator, Bloomberg Beta, Paul Graham and more.

Prox

Org chart

Teams

Offices