Dirk Bollen

Dirk Bollen is a seasoned professional with a diverse background in innovation strategy, service design, behavior design, and training in design thinking. With experience as a senior service designer, professional speaker, and strategic innovation consultant, Dirk has also held roles such as product manager, lecturer, and UX designer in various companies. With a Ph.D. in Modelling user preferences in multi-media recommender systems, Dirk has made significant contributions in the field of user experience design and is currently at the forefront of transforming the way we interact with the web.