Sofien Ben Sassi

Sofien Ben Sassi has over 10 years of experience in B2B Telecom and ICT at Proximus, where they currently serve as Practice Lead for Digital Workplace and Customer Engagement Solutions. Previously, they held various leadership roles, including Director of Customer Journeys and Digital Channels for the Enterprise market, where they managed significant budgets and teams to enhance customer and employee experiences. Sofien is recognized for their expertise in market analysis, strategy articulation, and team building, all while emphasizing enjoyable work environments. Sofien earned a Master of Science in Business Engineering, graduating magna cum laude from Ghent University.