Jimmy Loritz

Jimmy Loritz is currently the Associate Agency Director at Prudential Indonesia, where they manage service quality bankwide, focusing on program assurance and complaint management. With extensive experience in banking operations and services, Jimmy has held diverse roles including SVP and Head of the Customer and Service Quality Division at PT Bank UOB Indonesia and Regional Operation Head for UOB, overseeing branch operations and process improvement. They also served as Head of Branch Process & System Development at PT UOB Indonesia, and their career spans significant positions in various banks, including Citibank and American Express. Jimmy holds an MBA in Human Resources Management and Services from JIMS.