Xenon Lam is a certified Scrum Master and experienced digital program manager specializing in digital customer sales journeys and AI. Currently serving as the PMO Lead for Project Operation Excellence at Prudential Hong Kong, they oversee project management governance and operational strategy. Xenon has held various roles in project and program management, including positions with AIA Group, Chubb, and Fuji Xerox. They are pursuing a Bachelor of Science and a Master of Science in Computer Science from The Hong Kong University of Science and Technology and The Chinese University of Hong Kong, respectively.
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