Luis M. is an experienced compliance professional currently serving as the Compliance Operations Manager at Prudential Financial since December 2022. Prior to this role, Luis worked at Haven Technologies as the People and Technology Compliance Manager, where responsibilities included developing policies and supporting employee relations. Prior experience at Haven Life Insurance Agency involved directing legal and compliance projects, improving operational processes, and facilitating customer success initiatives. Luis began a career at MassMutual, where contributions as a Life Claim Examiner and in the Life and Disability Service Center focused on enhancing service quality and efficiency. Luis holds a Master of Science in Leadership and Negotiation from Bay Path University and a Bachelor of Science in Project Management from Wentworth Institute of Technology.
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