Carl Lam is a Technical Product Owner at Prudential plc, where they lead the Common Information Model initiatives for the company's customer-facing application, PRUServices. With three years of experience in the insurance industry, Carl previously served as an IT Business Analyst at Manulife Hong Kong and Macau, focusing on workflow systems and process improvements. Carl also works as an IT Consultant at FDM Group, providing expertise across various sectors, and has held internships where they utilized SQL, Tableau, and Python to enhance data accuracy and reporting. Currently pursuing a Master of Science in Data Science and Business Statistics at The Chinese University of Hong Kong, Carl holds a Bachelor of Engineering in Systems Engineering and Management from City University of Hong Kong.
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