Peter Richardson

Peter Richardson is an experienced professional in customer service and financial planning, currently serving as a Call Handler in the Customer Contact Centre at Prudential plc since August 2021. Prior roles include Team Manager at Capita, where management of a PPI redress complaint handling team was a key responsibility, and Director at All In Compliance and Training Services. Peter has a strong background in compliance and case management, having worked as a File Review Customer Contact Manager SME at Alexander Mann Solutions and a Customer Care Team Case Manager at Deloitte-Momenta. Additional experience includes roles as a Case Manager at Equiniti Hazell Carr, a team leader and SME at Huntswood, and senior financial planning positions at Royal Bank of Scotland and Barclays Bank, providing holistic financial advice to high-net-worth customers.