Pocholo Capule is a seasoned professional with extensive experience in analytics and customer management across various industries. Currently serving as Senior Director for Customer Management and Analytics at Prudential plc since April 2023, Pocholo previously held the position of Vice President & Head of Customer Intelligence at Pru Life UK, where responsibilities included managing Advanced Analytics and Business Intelligence initiatives. Pocholo's previous roles include Trustee & Co-chair of Industry Development Council at the Analytics Association of the Philippines, Head of Analytics at QBE GROUP SHARED SERVICES LIMITED, and Director of Advanced Analytics at Manulife. Throughout a career that began as a Business Process Associate at John Hancock Inforce Consulting, Pocholo has demonstrated expertise in leading cross-functional teams to deploy predictive models and analytical solutions, contributing significantly to operational efficiency and strategic decision-making. Pocholo holds a Bachelor of Science in Molecular Biology and Biotechnology from the University of the Philippines.
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