Yonnie Lam

Yonnie Lam is a Senior Research Manager at Prudential plc, currently focused on client experience and journey design. With over a decade of expertise in consumer insights and marketing research, Yonnie previously held significant roles at Sun Life, The Estée Lauder Companies, AIA, and The Nielsen Company, shaping corporate strategies across various markets. They are currently furthering their education with a BBA at The University of Hong Kong and participating in an exchange program at the University of California, Berkeley.