Shantika Thomas currently works as a Disputes Operations Specialist at PSCU, resolving first-stage disputes for cardholders and financial institutions while minimizing company liability. Since October 2023, Shantika has also been a BDR Candidate at re:WORK TRAINING, focusing on generating qualified prospects and developing a sales pipeline for various programs. As a mentee at Us In Technology, Shantika contributes to diversifying the tech industry by connecting qualified diverse talent with hiring companies. Shantika's previous experience includes roles as a Customer Experience Specialist at Reach Financial, a CCC-Virtual Customer Service Rep at PNC, and a Fraud Analyst at Total Systems (TSYS). Shantika holds a Bachelor of Science in Psychology from Georgia Southern University.
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