Brian McClellan, MBA, currently serves as the Digital Banking Operations Manager at PSECU, where responsibilities include supervising daily operations and enhancing staff engagement through regular meetings and coaching. Previously, McClellan held various roles within PSECU, including Contact Center Trainer and Service Advisor, focusing on employee training and member support. Prior experience includes customer service and operations management at State Farm and multiple positions at Marriott International and Rent-A-Center, where McClellan demonstrated strong leadership and operational skills. McClellan holds a Master of Business Administration from the University of Phoenix, along with a Bachelor's degree in Human Services from the same institution.
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