Robert E.

Robert E. is an experienced professional in customer care and business analysis, currently serving as Senior Manager of Customer Care at Psync since October 2023, focusing on e-commerce support and end-to-end customer care operations. Previous roles include Senior Manager of Customer Care (Technical Solutions) at Neato Robotics, where responsibilities encompassed CRM administration and global fulfillment center partnerships, as well as a brief tenure as Business Analyst and Salesforce Administrator at Twitter. Robert held multiple positions at Neato Robotics, including management of overseas contact center operations. Additional experience includes business analysis and Salesforce administration at PayPal, Draper Richards Kaplan Foundation, and JVS - San Francisco, complemented by a strong tenure in customer care at Logitech and Rovi Corporation. Robert holds a vocational degree from Computer Training Academy in LAN Technician and Windows System Administration.