Ahmed M. has extensive experience in technical support, translation, and customer service across various industries. Beginning as a Junior IT Helpdesk at IT MIGRATION SERVICES, Ahmed provided technical support and configured systems while utilizing multilingual communication skills in English, Arabic, and Japanese. Subsequently serving as a Japanese Arabic Translator Support Agent at Argos and a Customer Service and Sales Representative at Vodafone Egypt, Ahmed honed translation and customer interaction skills. Roles at Cojaal Company, Travco L.L.C, and Samsung Electronics further emphasized translation and proofreading expertise. In recent positions at Accenture, Ahmed contributed as an EMEA Content Quality Analyst, a Subject Matter Expert, and a Platform Experience Specialist, focusing on improving processes and customer service in social media projects. Currently at Biotech as an Information Technology Business System Operation professional, Ahmed ensures system support for stakeholder engagement. Ahmed holds a Master's degree in Tourism and Japanese philology from October 6 University.
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