Beatriz Marques is a Senior Customer Success Manager at PTC, specializing in experience management and transformation. Previously, Beatriz served as a Senior Digital Solutions Consultant at Capgemini, where they developed strategies for enhancing customer satisfaction and operational performance. Beatriz has also held several academic positions, including teaching Quality Management and Information Technology at ITB - Instituto Técnico de Barueri. They hold a Bachelor's degree in Production Engineering from Universidade Presbiteriana Mackenzie and are pursuing a Master's degree in Technological Innovation at Unifesp - Universidade Federal de São Paulo.
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