Don Lilly is a highly disciplined and self-motivated professional currently serving as the Director of Technical Support at PTC. With a Bachelor of Science in Mathematics and Pre-Electrical Engineering from Adrian College, they have over 13 years of extensive experience in technical project implementation, account management, and vendor management. Don's prior roles include System Engineer II at InfoServices, Inc., Systems Engineer III at BAM1/VISACC Technologies, and IT Supervisor/Manager at Lenawee Stamping Corporation, where they directed IT operations and managed vendor relationships. Their diverse skill set and problem-solving aptitude contribute to their success in delivering quality customer service and technical support.
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