Eric Shui is currently the SO&S Service Strategy Lead at PTC, bringing over twenty years of expertise in Information Systems focused on client-server and web-based applications across the Insurance, Healthcare, and Financial Services sectors. Previously, Eric served in various roles, including Senior Release Coordinator at National Government Services and Systems Analyst at John Hancock Financial Services, where they supported multiple financial and business application systems. Eric possesses strong skills in software project management, requirements analysis, and implementation, complemented by a Bachelor of Science degree from Bentley University. Additionally, they are pursuing further education in Jira, Confluence, and other relevant fields.
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