Jacob Batrano is a ServiceNow Architect at PTC, utilizing over a decade of Navy experience to manage multiple ServiceNow instances across commercial and federal domains. Their past roles include Operations and Project Management Specialist in the Navy, where they led cross-functional teams and implemented Agile methodologies, achieving significant operational enhancements. Jacob co-founded Reboot Culture, focusing on developing blockchain solutions, and is passionate about supporting veterans transitioning into technology careers. They are committed to continuous learning and maintaining a balance between professional pursuits and personal passions, including outdoor activities and architectural design.
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