Jim Burroughs

Greg Myers

Vice President, Global Customer Support

Olivia Dragnea

Customer Success Director

Shikha Ghulati

Senior Director Customer Success

Gabor Nemeth

Senior Support Engineer

David Dwyer

Vice President, Cloud Service Management

Thomas Michels

Senior Director, Customer Success

Srikanth Ramaraj

Senior Director, IT Operations

Kim Singer

Senior Director Of Software Operations & Support

Martin Locke

Senior Director Professional Services (servicemax & ALM Hub)

Elizabeth Scranton Curtin

Director Of Business Operations, Software Operations & Support

Romuald Marchesi

Senior Director Of Operations

Stephane Pinault

Vice President - Strategic Planning & Transformation- Software Operations & Support