John Genthner, MBA, is a seasoned Transformation and Digital Enablement Leader with extensive experience in SaaS, subscription models, and customer success. They previously served as a Manager at Accenture, where they led digital solution design for Fortune 500 clients, and as a Digital Transformation Senior Manager at Cisco, driving significant growth in software solutions and digital business models. Genthner held a Senior Manager position at Deloitte Consulting, focusing on customer-centric experiences and operational strategies. Currently, they lead initiatives at PTC aimed at enhancing customer and partner experiences in SaaS and subscription business operations. Genthner earned degrees in Systems Engineering and Business Administration, further solidifying their expertise in the field.
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